Frequently Asked Plumbing Questions

We are located in San Francisco at the following address:
600 Amador Street
Suite 1
San Francisco, CA 94124

Though most of the plumbing and heating work we do is in San Francisco, we also cover the greater Bay Area, including Marin County and the North Bay. Some of the cities we service include San Francisco, Redwood City, Palo Alto, South San Francisco, Oakland, Fremont, Berkeley, Richmond, Antioch, Daly City, and many others.

Yes. Renstrom Plumbing & Heating is a licensed, bonded, and insured plumbing company serving San Francisco and surrounding Bay Area communities.

Our regular office hours are Monday through Friday, 7:00 a.m. to 6:00 p.m. We also have staff available outside of those days and hours to speak with you, handle an emergency, or work on your plumbing or heating project.

We accept cash, check, Visa, and MasterCard. We do not accept American Express, and we do not carry change for customers paying with cash. Payment is collected at the end of the service call unless other arrangements were made when the appointment was scheduled. For additional payment questions, call our San Francisco office at (415) 282-9370.

Absolutely. We want you to be completely satisfied with the quality of our work, and we guarantee the plumbing or heating services we provide.

Call us at (415) 282-9370 as soon as your plumbing incident occurs so that we can assist you, limit the damage, and develop a prompt, long-term solution to the plumbing or heating problem.

Please make sure the affected area is accessible and remove personal belongings from underneath sinks or around fixtures when possible. It is also helpful to provide details about when the problem began, what you have observed, and whether the issue has occurred before.

Yes. We provide a wide range of residential plumbing services, including repairs, fixture installation, drain service, sewer work, water heater service, plumbing inspections, remodeling, maintenance, and new plumbing installation.

We work with property owners, property managers, contractors, developers, offices, apartment buildings, and other commercial properties. Our commercial services include repairs, maintenance, plumbing upgrades, drain and sewer work, fixture replacement, inspections, and new plumbing installation.

We specialize in a wide range of commercial plumbing services and have worked on various San Francisco development projects as partners, subcontractors, or lead contractors. To discuss how we can assist with your commercial plumbing needs, contact us by email or call (415) 282-9370.

Yes. We work with property managers, landlords, building owners, and commercial clients throughout San Francisco and nearby areas. We can assist with individual repairs, tenant-related plumbing issues, ongoing maintenance, inspections, upgrades, and larger projects.

Yes. Preventive maintenance can help identify leaks, worn components, drainage concerns, water heater issues, and other developing problems before they become more disruptive or expensive. Maintenance recommendations can be tailored to the property.

Yes. We diagnose and repair leaking pipes, faucets, toilets, valves, fixtures, and other plumbing components. Addressing a leak promptly can help prevent water damage and reduce unnecessary water use.

Yes. Low water pressure may be caused by mineral buildup, aging pipes, faulty valves, leaks, or other plumbing issues. Our plumbers can inspect the system, identify the likely cause, and recommend an appropriate repair.

Yes. We provide plumbing inspections for homeowners, property owners, property managers, remodeling projects, and commercial properties. An inspection can help identify leaks, aging components, drainage problems, installation concerns, and potential maintenance needs.

Yes. We have experience working with older San Francisco homes and buildings. Depending on the property, the work may include pipe replacement, fixture upgrades, drain and sewer improvements, water heater replacement, valve updates, and plumbing corrections.

Yes. We can evaluate aging, corroded, leaking, or underperforming piping and recommend appropriate repiping options. The scope of the work depends on the property, the existing plumbing materials, and the condition of the system.

Yes. We provide drain cleaning services for sinks, tubs, showers, toilets, floor drains, and other drainage systems. The appropriate method depends on the location and cause of the blockage.

Hydro jetting uses high-pressure water to remove grease, debris, buildup, and some obstructions from drain and sewer lines. After evaluating the condition of the piping, we can determine whether hydro jetting is appropriate for the system.

Yes. A video camera inspection can help identify blockages, tree-root intrusion, damaged sections, buildup, and other problems inside a drain or sewer line. It may also help determine the most appropriate repair method.

Common warning signs include recurring drain backups, multiple slow drains, sewage odors, gurgling sounds, unusually wet areas, or wastewater backing up into plumbing fixtures. Contact us promptly when these symptoms appear.

Yes. Tree roots may enter small openings or damaged sections of underground sewer piping and eventually restrict wastewater flow. We can inspect the line and recommend cleaning, repair, or replacement based on the condition of the system.

We have extensive experience repairing aging sewer pipelines, cleaning drains, and repairing drain systems. Our drain and sewer services include hydro jetting, video pipe inspection, tree-root removal, drain clearing, sewer repair, and new sewer-system installation using current plumbing techniques and technology.

Yes. We provide water heater inspection, repair, maintenance, and replacement services. We can evaluate the condition of your existing unit and help determine whether a repair or replacement is the more practical solution.

Yes. We work with tankless water heater systems and can assist with installation, replacement, maintenance, and repair. We can also help determine whether a tankless system is suitable for your property and hot-water requirements.

Warning signs may include insufficient hot water, unusual noises, leaking around the unit, rusty or discolored water, inconsistent temperatures, or a noticeable decline in performance. A professional inspection can determine whether the unit can be repaired or should be replaced.

Yes. We can install, repair, maintain, and secure your furnace to help it work efficiently and withstand major events such as earthquakes.

We specialize in kitchen and bathroom remodels and can handle the plumbing and heating needs for your renovation. We also have experience with laundry-room remodeling and plumbing or heating work needed in garages and outdoor areas.

Yes. We provide plumbing services for kitchen and bathroom renovations, including moving or replacing plumbing lines, installing fixtures, connecting sinks and appliances, updating valves, and coordinating plumbing work with the project schedule.